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Privacy Policy

Last updated: December 2024

1. Introduction

TickerTalk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered stock market analysis service.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials (password or OAuth tokens from Google).

Usage Data: We collect information about your interactions with the Service, including queries you submit, conversation history, and features you use.

Device Information: We may collect device type, browser type, IP address, and other technical information to improve the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and respond to your queries
  • Personalize your experience and save conversation history
  • Communicate with you about the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using industry-standard encryption. Authentication tokens are stored in your browser's session storage and are not persisted after you close your browser tab.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating the Service
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

6. Third-Party Services

We use Google OAuth for authentication. When you sign in with Google, Google's privacy policy applies to the information they collect. We only receive your name and email address from Google.

7. Data Retention

We retain your account information and conversation history for as long as your account is active. You can request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Export your data in a portable format

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@tickertalk.in